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Isa - risk assessment

Risk assessment of the office workplace for healthy working conditions

"Isa - risk assessment" is more than just a risk assessment: it makes occupational safety tangible, effective and uncomplicated - both in the office and for mobile work.
Isa - risk assessment

Risk assessment of the office workplace for healthy working conditions

"Isa - risk assessment" is more than just a risk assessment: it makes occupational safety tangible, effective and uncomplicated - both in the office and for mobile work.
Duty to care

Risk assessment is mandatory - even in the home environment

The employer's duty of care in accordance with the Occupational Health and Safety Act also applies to mobile employees. After all, working for too long under unfavorable working conditions (e.g. with the wrong set-up) is a guarantee for illness, complaints and dissatisfaction. For employers, this means enormous costs due to sickness absence and loss of productivity.

An employee sits at her desk in a business dress and clutches her back in pain. She is sitting on a normal dining chair, which does not contribute to ergonomics.
New Work - New Challenges

Working relationships in the home office ...

How do your colleagues work from home?

Currently, around a quarter of employees work from home frequently or occasionally. Occupational health and safety is faced with the challenge of assessing the conditions and optimising them without direct influence.

36%

miss the ergonomics of the office

53%

miss the erg. display orientation

48%

rate the erg. of seating furniture as worse

*Forsa study commissioned by the Industrieverband Büro und Arbeitswelt (IBA)
Risk assessment

The status quo does not do justice to the situation

The world of work has changed significantly in recent years, so it is clear that risk assessment must be re-evaluated in the context of a hybrid and multi-local working environment in order to avoid a future wave of MSDs 

However, it is simply not feasible to carry out workplace inspections in private rooms. Video-based solutions are an invasion of privacy and also involve considerable effort. The questionnaire-based risk assessment is usually incomprehensible to employees, takes an enormous amount of time and is rarely taken seriously. 

A young man in a suit sits at a desk and stretches his arms to the right and left. He has a very relaxed expression on his face.
Isa - risk assessment shows part of the risk assessment on the screen, showing how the desk should be set up correctly. A picture shows that the arms should be bent at a 90-degree angle when the forearms are placed on the desk.
Interactive & effective

The AI & sensor-based risk assessment

4 steps to more effective occupational safety

With "Isa - risk assessment", you have a powerful tool at your disposal that not only helps you to fulfil labour law regulations efficiently, but also to sustainably improve working conditions in the office and home office.

Over a period of two weeks, Isa accompanies employees as they work at their desks. During this time, it uses sensor technology and AI to assess the working environment, proposes specific improvement measures, evaluates their effectiveness and documents the results in full and in compliance with data protection regulations.

Employees are therefore actively involved and trained to independently analyse and optimise their working environment - an important step towards self-empowerment and long-term prevention.

  • Risk of falling due to tripping hazards
  • Safety of electrical appliances through CE marking
  • Fire protection: Fire extinguishers & smoke detectors
  • Eyes: View into the distance & glare-free working
  • Table: ergonomic setup, alignment in the room and towards the window, freedom of movement (under the table)
  • Ergonomic setup of chair & table including query of adjustment options
  • Screen setup: according to the number of screens used and their setting options
  • Mouse & keyboard: ergonomic setup, keyboard color
  • Temperature: Adjustability & correct setting
  • Ventilation: options & air quality
Customer-centric innovation

Impulse driver & customer

Following the introduction of Isa - ergo move the senior safety engineer at Phoenix Contact noticed that employees were independently adapting their workstations ergonomically to fulfil Isa's advice. Based on this realisation, we looked together at how we could use this approach to improve the risk assessment process.

Elisabteh Strathaus Phoenix Contact
It is well known that the technical equipment in the home office is often not comparable with modern office and VDU workstations. This is why the risk assessment is not only a legal requirement, but also a necessary measure for the prevention of the situation. The methodology we developed with Deep Care enables a true perception of the actual conditions and achieves a high level of ergonomic effectiveness.
Elisabeth Strathaus
Senior Safety Engineer at Phoenix Contact GmbH & Co. KG
Step 1

Analysis of the actual labour relations

Sensor-based risk assessment

With the help of various environmental sensors and artificial intelligence, Isa objectively records the working environment over 12 working hours. In doing so, it identifies and assesses potential work risks.

Lighting conditions

> 500 lux

Volume

< 60 dB

Desktop setting

erg. Setup

Table & chair

erg. Setup

High table

Correct height & utilisation

Movement area

in front of the table

Room temperature

in the comfortable range

Air quality

e.g. CO² & humidity

Isa - risk assessment also measures the monitor eye distance during the risk assessment. The picture shows a young woman sitting in front of a screen and a line symbolises the distance between her eyes and the screen.
Isa - risk assessment shows part of the risk assessment on the screen, showing how the desk should be set up correctly. A picture shows that the arms should be bent at a 90-degree angle when the forearms are placed on the desk.
Step 2

Illustrated instructions for optimisation measures

Risk report & interactive optimisation guide

Isa shows which aspects already fulfil all safety standards and where there is a need for action in order to avoid accidents at work and long-term health risks. Employees can visualise why some aspects were found to be good and others not. What cannot be determined by sensory means is queried by Isa, e.g. whether a fire extinguisher is available and whether employees are trained in its use.

For identified risks, Isa provides step-by-step, illustrated instructions for practical and directly realisable occupational safety measures.

Step 3

Monitoring the effectiveness of the measures taken

After employees have implemented all occupational health and safety measures for the existing risks, a final assessment of the working conditions is carried out. To this end, Isa uses sensors to determine over 12 working hours whether the measures taken are effective.

Lighting conditions

> 500 lux

Volume

< 60 dB

Desktop setting

erg. Setup

Table & chair

erg. Setup

High table

Correct height & utilisation

Movement area

in front of the table

Room temperature

in the comfortable range

Air quality

e.g. CO² & humidity

Isa - risk assessment also measures the monitor eye distance during the risk assessment. The picture shows a young woman sitting in front of a screen and a line symbolises the distance between her eyes and the screen.
Isa shows a QR code which is used to download a risk assessment results report.
Step 4

Documentation & results reporting

Once the risk assessment has been completed, Isa prepares an individual report. This contains not only the content of the assessment, but also the measures taken by the employee and their effectiveness. Any remaining risks and further recommendations for action are also recorded.

The results report is then shared with the employees and a specialist or manager.

Michael Kasper - Occupational Safety Specialist & Head of Health Centre UIm, BAD GmbH
KICO - Risk Assessment is an innovative and smart solution for sustainable and targeted risk assessment in the home office and for mobile working. KICO - Risk Assessment minimises the time and effort required for a risk assessment and significantly improves the results for the health and safety of employees.
Michael Kasper
Occupational Safety Specialist & Head of Ulm Health Centre, B-A-D GmbH
Specialist in occupational medicine & expert in modern occupational safety, B-A-D GmbH
KICO - Risk Assessment makes remote workplaces safer. The employee-driven risk assessment creates binding clarity, promotes self-efficacy ("I am an expert in my workplace"), is fun to carry out and is contemporary.
Dr Philipp Stevens
Specialist in occupational medicine & expert in modern occupational safety, B-A-D GmbH
Cooperative development

Development partner & innovation multiplier

The experts from B-A-D played a decisive role in defining and sharpening the requirements that Isa must fulfil for a comprehensive risk assessment and instruction. They accompanied the development process from the very beginning right through to piloting.

Utilisation options & procedure

How to use Isa in occupational safety

Isa - risk assessment

Carrying out the risk assessment

You get access to your own booking platform.

With just a few clicks, you can book an Isa for those employees for whom a risk assessment is due.

We take care of logistics & onboarding

We deliver Isa at the right time to the employees who need to carry out a risk assessment - whether they are working from home, in the office or at another location.

Employees use Isa to carry out a GB

Isa accompanies the employees for a while at the desk, provides workplace training and gives instructions on how to optimise the workplace.

We organise the return shipment & collect feedback

Once the risk assessment has been completed, employees and specialists receive a report with the measures taken, residual risks and further recommendations for action.

Whether for teleworking, mobile working or in the office ...

In a free initial consultation, we will find the best utilisation model for your risk assessment with «Isa – risk assessment».

An employee receives an Isa with a risk assessment and is very happy about it.
Advantages at a glance

Environmental prevention with «Isa – risk assessment»

More than a snapshot: Isa offers a comprehensive and long-term assessment of working conditions

Relief for skilled workers: Time-consuming & repetitive tasks are eliminated - specialists can concentrate more on other topics. 

Flexible for multi-local working: Thanks to AI & sensor technology, working conditions can be objectively recorded and documented everywhere.

Strengthening a safety culture: Employees are actively involved and trained to optimise their working environment independently.

Holistic approach: Isa not only recognises problems, but also offers concrete solutions and supports their implementation.

Over 200 customers & partners

Experts confirm the benefits

Our employees greatly appreciate the valuable, innovative and data protection-compliant AI support provided by the health coach Isa. The digital companion ensures a healthier, ergonomic and more sustainable working day, despite very high screen time. Thanks to Isa, our employees use their height-adjustable desks much more. For us as an employer, this is a valuable and sustainable addition to the mandatory ergonomics training. Fully in line with the BGF nudging trend! We would like to thank the Deep Care team for their extremely customer-orientated cooperation.

Jürgen Geiger & Christin-Madeleine Braun
Occupational Health Management, German Pension Insurance Baden-Württemberg

An impressively effective tool for significantly more ergonomics at VDU workstations. When fully concentrating on the activity, it is a real help when the attention to one's own sitting posture is taken over by the Isa. This is clearly matched by the positive feedback from our employees. A valuable enrichment!

Dr. med. Gesine Büge
Specialist in occupational medicine, STILL GmbH

Tested and found to be good: Ergonomics, movement exercises and sufficient drinking - a personal health coach. Ingenious!

Sukeevan Shanmugalingam
Occupational Safety Specialist, E.ON Energie Deutschland GmbH

It works: Employees demonstrably move more, use their height-adjustable desks, sit more ergonomically or drink more. A great thing!

Lenz Magnus Hocher
Occupational health management, DB InfraGO AG

I like that it is plug & play, always present and not too intrusive.

Dr. Katrin Mahnke
Occupational Health, Safety and Environment, MAHLE International GmbH

We have already tried many things to motivate more movement during work. None of it has been as simple, efficient and low-threshold as Isa.

Dr. Michael Eppard
Senior Executive Manager, Max Planck Institute for Solid State Research

I particularly like the uncomplicated but effective targeted movement exercises that I can integrate into my working day thanks to Isa.

Dr. Karin Müller
Head of Department "People and Health", DEKRA

Works really well and motivates me to take care of my health.

Holger Mayr
Human Resources Expert, Vector Informatik GmbH

Well thought-out usage model! Thanks to "Isa on Demand", we can easily reach many employees and achieve a lasting effect on them.

Ralf Stehle
Head of Occupational Health Management, ebm-papst Mulfingen GmbH & Co. KG

Isa is super! It unobtrusively reminds us of what is often neglected in the daily work process. Mindfulness for the body and a healthy posture.

Petra Wolf
Occupational Health Management, ENTEGA AG

Uncomplicated and effective. A prime example of useful digitalisation.

Andreas Pesch
BGM Coordination Germany, Robert Bosch GmbH

The use of ISA at STRABAG makes a targeted contribution to promoting ergonomic working methods and supports our employees with individualised real-time impulses. From a wellbeing perspective, this is an innovative tool for sustainable prevention and increasing health awareness in the workplace.

Juliane Schenk, Patrick Esser & Hanna Geiger
Wellbeing Officer, STRABAG AG

I was surprised at how accurately Isa recognized a misalignment in my shoulders. It was only 2-3 cm. With targeted neck and shoulder exercises and slightly lowering the desk, my neck and shoulders now feel much better.

Dr Henri Hendrickx
Sr. Manager Medical Care, SABIC Netherlands

Flexible, location-independent and individual - Isa is in tune with the times and has a wide reach, rarely has an offer been booked up so quickly. Our employees are thrilled!

Tobias Baum
Company health management, Gothaer Krankenversicherung AG

Frequently asked questions about risk assessment

A risk assessment is the process of identifying and evaluating risks, hazards and stresses in the workplace and in work processes. The aim is to identify health or safety risks that may arise due to ergonomic deficiencies, unsafe work equipment or psychological stress factors and to take appropriate measures to minimise or prevent them. Often only production companies are considered, but the assessment must also be carried out for office work and in the home office. 

An assessment of the working conditions as part of the risk assessment should always be carried out when new work processes are introduced, new activities are carried out or the working conditions change. It should also be reviewed after accidents or health incidents and adjusted if necessary.

According to Occupational safety The employer is legally obliged to carry out a risk assessment of the workplace. They can be supported in this by occupational health and safety specialists or occupational physicians. However, the ultimate responsibility lies with the employer. 

Risk assessment is regulated by law in the Occupational Health and Safety Act (ArbSchG) and the Workplace Ordinance (ArbStättV). According to the Occupational Health and Safety Act, employers are obliged to regularly review and evaluate the working conditions in their company in order to identify and minimise potential risks to the health and safety of employees. 

It must be carried out on an operational basis and take into account all hazards in the workplace, be it physical stress, hazardous substances or psychological stress. 

The Federal Institute for Occupational Safety and Health (BAuA) plays an important role by providing scientific findings and practice-orientated information on risk assessment. It supports both employers and occupational safety specialists with action aids, guidelines, recommendations and research findings that contribute to improving safety and health.

It should be clearly and comprehensibly documented. It must contain a detailed list of the identified hazards, an assessment of the risks and the defined risk minimisation measures. A basic catalogue or checklists can be used for this purpose, for example. This documentation can be in both paper and digital form and should be easily accessible for future audits.

A workplace risk assessment should be reviewed at least once a year. If the working conditions change or new risks are recognised, the documentation of the risk assessment must be updated immediately. 

The main difference between a conventional risk assessment and a digital risk assessment lies in the implementation and documentation. A traditional assessment is often done on paper, while digital risk assessments use software or AI-powered helpers to identify and evaluate hazards and document actions. Digital assessments allow for easier updating and comprehensive application to different sites or working models. Isa offers a unique way of sensor-based measurement and evaluation of hazards.

All relevant hazards must be taken into account in a risk assessment. These include physical risks such as ergonomic deficiencies (e.g. incorrect posture, unsuitable furniture), mental stress (e.g. stress or isolation) and environmental factors such as noise or poor lighting.

Not every single activity needs to be assessed separately. Standardised activities can be covered by general risk assessments. However, a detailed risk assessment should be carried out for activities with higher risks or special work processes and individual workplaces, such as in the home office.

You can find exciting information on risk assessment in the home office in our free white paper "The importance of risk assessment"

If a risk assessment is not carried out, the employer can be held legally liable if accidents or health problems occur. In addition, the risk of work-related injuries or illnesses is increased.

The risk assessment should be integrated into everyday working life as a continuous process, both at the office workplace and in the home office. All employees should be regularly made aware of the defined safety measures and receive training. A culture of mindfulness and responsibility for one's own safety should be created.

Thanks for dropping by! We look forward to seeing you again at the expert panel.

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About our co-operation with

BAD health care and safety technology logo

Our AI assistance Isa is used at B-A-D under the name KICO offered. The function and purpose are identical, but B-A-D supplements the modules with additional services.

Click here to go directly to the partner offer: KICO - Your KI health coach

  • KICO - Ergo Coach builds on our module Isa - ergo move However, the B-A-D programme is expanded to include digital consulting services. In addition to using the AI assistance, participants take part in a kick-off and an ergonomics webcast. These interactive formats promote motivation, clarify open questions and deepen the learning effect.
  • KICO - Risk Assessment is the counterpart to our module Isa - risk assessment and is offered exclusively by B-A-D or Deep Care. This innovative service is a modern alternative to traditional risk assessments in occupational health and safety. In addition to AI assistance and the digital dashboard, B-A-D provides companies with comprehensive consulting services, for example to discuss the results of the GBU report and initiate possible follow-up measures.

We have been working closely with B-A-D GmbH, one of the leading providers of workplace prevention and health promotion, since 2023. B-A-D originally started out as Sales partner and integrated our AI assistance Isa into its prevention portfolio under the name KICO.

The collaboration deepened when B-A-D learnt of our plans to add health and safety functions to Isa. So B-A-D became our Development partner. Together we developed Risk assessmentThe experts from B-A-D played a key role here - particularly in defining the requirements, but also during the entire development process right through to the pilot phase.

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